Process Associate

Job Title: Senior Subject Matter Expert US Process

Industry: Compliance Documentation Services

Location: Gandhinagar, Gujarat

Work Mode: Initially Work from Home; later Work from Office as required

Shift: US/Night Shift

Experience: 1–2.5 years

*Key Responsibilities*

Handle compliance documentation and process-related activities for US clients.

Review documents for accuracy, completeness, and quality.

Understand client requirements and ensure timely completion of assigned work.

Maintain daily reports and process documentation.

Coordinate professionally with international clients and internal teams.

Support process improvements and ensure compliance with defined standards.

*Candidate Requirements*

1–2.5 years of relevant professional experience.

Experience working with US or international clients is preferred.

Excellent written and verbal English communication.

Comfortable working in a permanent night shift.

Strong attention to detail, documentation, and problem-solving skills.

Interview Process

Telephonic screening

Virtual interview with the Operations Manager

Director-level interview, if required