Process Associate

Job Title *Process Associate / Dental AR*

Company: *Technocruitx Universal Services Pvt. Ltd.*

Position: *Process Associate Dental AR*

Industry: *US Healthcare / Dental Billing / Healthcare RCM*

Experience: *6 Months – 2 Years*

Location: *Ahmedabad, Gujarat*

Job Type: Full-time | Work From Office

Working Days: *5 Days*

Shift Timing: 6:30 PM – 3:30 AM

Shift: *Night Shift*

About *Technocruitx*

*Technocruitx Universal Services Pvt. Ltd.* is a multi-service company offering Healthcare RCM, Recruitment, and Technology Services.

Our Healthcare RCM services include Medical Billing, Medical Coding, Dental Billing, Charge Posting, Payment Posting, Claims Denial & Appeal Management, Credentialing, and Revenue Cycle Management.

We are looking for motivated professionals to join our growing US Healthcare RCM team as a Process Associate – Dental AR.

*Job Role*

The *Process Associate – Dental AR* will be responsible for managing US dental accounts receivable, following up with insurance companies on outstanding dental claims, resolving claim-related issues, and ensuring timely reimbursement for dental services.

*Key Responsibilities*

* Handle pending, denied, rejected, and underpaid dental claims.

* Check claim status and resolve payment-related issues.

* Review EOBs/ERAs and identify payment discrepancies.

* Work on dental AR accounts based on aging and priority.

* Maintain accurate records of claim follow-ups and account updates.

* Coordinate with internal teams to resolve claim-related issues.

* Escalate complex issues when required.

* Meet daily productivity, quality, and accuracy targets.

* Maintain patient information confidentiality and follow HIPAA/compliance guidelines.