Process Associate Order Management - Health Care (Voice)
IBM · Gurugram · onsite · Posted 48d ago
About a minute. You'll make an account on the way through.
About this role
As a Process Associate Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
Coordinate activities associated with Order management
Recognize potential threats and suggest suitable actions
Adhere to SLAs and timelines
Graduate with 0-1 year of experience in a Healthcare domain
Ability to handle queries through calls and email follow-ups
Readiness to work in shifts as needed for the job
Strong communication abilities with fluency
Ability to work under pressure
Proficient in MS Office applications
Self-directed and ambitious achiever
Meeting targets effectively
Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
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