Process Associate (Medical)

*Job Title Process Associate / Medical AR*

Company: *Technocruitx Universal Services Pvt. Ltd.*

Position: *Process Associate – Medical AR*

Industry: *US Healthcare / Medical Billing / Healthcare RCM*

Experience: *6 Months – 2 Years*

Location: Ahmedabad, Gujarat

Job Type: *Full-time | Work From Office*

Working Days: *5 Days*

Shift Timing: *6:30 PM – 3:30 AM*

Shift: *Night Shift*

About Technocruitx

*Technocruitx Universal Services Pvt. Ltd.* is a multi-service company offering Healthcare RCM, Recruitment, and Technology Services.

Our Healthcare RCM services include Medical Billing, Medical Coding, Dental Billing, Charge Posting, Payment Posting, Claims Denial & Appeal Management, Credentialing, and Revenue Cycle Management.

We are looking for motivated professionals to join our growing US Healthcare RCM team as a Process Associate – Medical AR.

*Job Role*

The *Process Associate – Medical AR* will be responsible for handling US medical accounts receivable, following up with insurance companies on outstanding claims, resolving claim-related issues, and ensuring timely reimbursement.

*Key Responsibilities*

* Make outbound calls to US insurance companies regarding outstanding medical claims.

* Follow up on pending, denied, rejected, and underpaid claims.

* Check claim status and identify reasons for payment delays, denials, or rejections.

* Communicate with insurance representatives to resolve outstanding accounts.

* Maintain accurate records of claim follow-ups and account updates.

* Review and work on assigned AR accounts and aging.

* Ensure timely follow-up on outstanding claims.

* Identify and escalate issues that require further action.

* Meet daily productivity, quality, and performance targets.

* Maintain confidentiality of patient and billing information.

* Follow company processes, quality standards, and compliance guidelines.