Process Associate Freshers | Any Degree | Non Voice
TechGlora Integrated IT Services · Chennai · onsite · Posted 68d ago
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About this role
Customer Support Associate – Non Voice (Good communication (Read / Write)
Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, project-based, contract, and full-time roles while empowering fresh graduates, career restarters, freelancers, and experienced professionals to build successful careers.
About Our Client
Our client is a Boston, USA-based multinational organization specializing in IT, BPO, KPO, and LPO outsourcing services. With a strong global presence, the company delivers exceptional customer experiences through operational excellence, process optimization, and technology-driven solutions.
Experience: Freshers / 0–1 Year / 2024,2025,2026 Passedout can be considered)
Qualification: Any Degree
Backlogs: Candidates with backlogs may also be considered based on the selection process.
Process: Non-Voice – Email & Chat Support
Location: Chennai
Shift: Night Rotaional shift
Employment Type: 3-6 months Probation then Full time (based on performance)
About The Role
We are looking for customer-focused individuals to join our international customer support team. The role involves assisting customers through email and live chat, understanding their concerns and providing appropriate solutions.
Key Responsibilities
Walkin Drive Venue
RediSolve Software Pvt. Ltd.
4/293, 8th Floor, Co-works, Sterling Technopolis,
Old Mahabalipuram Road (OMR),
Perungudi, Chennai – 600096.
Interview Process: Assessment Round, Mock Chat & HR Manager round
If Interested , Please send across your cv to 984oo I293o - info(at)techglora(dot)com | [HIDDEN TEXT]
Please mention Reference: Sharmila Balaji - Flexwork at the top of your CV. This ensures your application is considered through the appropriate recruitment channel during the screening process.
Kind regards,
Sharmila Balaji
Note: This is a paid internship.Skills: customer,customer support,communication,email,assessment,customer satisfaction,chat
Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, project-based, contract, and full-time roles while empowering fresh graduates, career restarters, freelancers, and experienced professionals to build successful careers.
About Our Client
Our client is a Boston, USA-based multinational organization specializing in IT, BPO, KPO, and LPO outsourcing services. With a strong global presence, the company delivers exceptional customer experiences through operational excellence, process optimization, and technology-driven solutions.
Experience: Freshers / 0–1 Year / 2024,2025,2026 Passedout can be considered)
Qualification: Any Degree
Backlogs: Candidates with backlogs may also be considered based on the selection process.
Process: Non-Voice – Email & Chat Support
Location: Chennai
Shift: Night Rotaional shift
Employment Type: 3-6 months Probation then Full time (based on performance)
About The Role
We are looking for customer-focused individuals to join our international customer support team. The role involves assisting customers through email and live chat, understanding their concerns and providing appropriate solutions.
Key Responsibilities
- Handle customer queries through email and chat.
- Understand customer concerns and provide accurate responses.
- Follow standard processes and escalation procedures.
- Maintain professional communication with customers.
- Update customer interactions and case details in internal systems.
- Work toward customer satisfaction and service quality targets.
- Any graduate / diploma qualification.
- Good written and verbal English communication.
- Basic computer knowledge.
- Good typing and documentation skills.
- Willingness to work in UK/US shifts -Rotational Shift
- Freshers are welcome.
Walkin Drive Venue
RediSolve Software Pvt. Ltd.
4/293, 8th Floor, Co-works, Sterling Technopolis,
Old Mahabalipuram Road (OMR),
Perungudi, Chennai – 600096.
Interview Process: Assessment Round, Mock Chat & HR Manager round
If Interested , Please send across your cv to 984oo I293o - info(at)techglora(dot)com | [HIDDEN TEXT]
Please mention Reference: Sharmila Balaji - Flexwork at the top of your CV. This ensures your application is considered through the appropriate recruitment channel during the screening process.
Kind regards,
Sharmila Balaji
Note: This is a paid internship.Skills: customer,customer support,communication,email,assessment,customer satisfaction,chat
Sourced from foundit
Skills
Basic computer knowledgeDocumentation SkillsChat Support