Process Associate - Freshers | Any Degree | Non Voice
Techglora Integrated It Services · Chennai · onsite · Posted 71d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are looking for customer-focused individuals to join our international customer support team. The role involves assisting customers through email and live chat, understanding their concerns and providing appropriate solutions.
Responsibilities - Handle customer queries through email and chat.
- Understand customer concerns and provide accurate responses.
- Follow standard processes and escalation procedures.
- Maintain professional communication with customers.
- Update customer interactions and case details in internal systems.
- Work toward customer satisfaction and service quality targets.
- Any graduate / diploma qualification.
- Good written and verbal English communication.
- Basic computer knowledge.
- Good typing and documentation skills.
- Willingness to work in UK/US shifts - Rotational Shift
- Freshers are welcome.
Chennai
Experience - Experience: Freshers / 0-1 Year / 2024,2025,2026 Passedout can be considered
Non-Voice - Email Chat Support
Employment Type 3-6 months Probation then Full time (based on performance)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
selection processcustomer satisfactionCustomer SupportService qualityprocess optimizationOutsourcingOperational ExcellenceCustomer Support AssociatebpoRecruitment