BENGALURU · FULLTIME
Process Analyst - Human Resource Operations - Learning Administration
IBM
Bengaluru · onsite · Posted 34d ago
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Undisclosed2–4 yrsfulltimeBengaluru
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Section · 01
About this role
Your Role and Responsibilities:
Create and maintain courses, classes, curricula, certifications, learning plans and learning paths in LMS.
Configure instructor-led, virtual instructor-led and self-paced programs.
Upload and deploy SCORM, AICC, xAPI and digital learning content.
Perform end-to-end functional testing before production deployment.
Validate content launch, bookmarking, completion, passing score and transcript updates.
Manage learner enrollments, assignments, waitlists, cancellations and completions.
Resolve learner, instructor and manager queries within SLA.
Maintain LMS data integrity and training records.
Generate reports on completion, attendance, compliance and learning metrics.
Coordinate with learning partners, vendors and content developers.
Identify automation and process improvement opportunities.
Support virtual classroom scheduling and session administration.
Required Education:
Bachelor''s Degree
Preferred education
Master''s Degree
Required Technical and Professional Expertise:
Graduate with 1-2 years experience in Learning Administration, HR Operations or Learning Operations.
Experience working on Learning Management Systems preferred.
Experience supporting global stakeholders preferred.
Preferred Technical and Professional Experience:
Knowledge of LMS administration and learning operations.
MS Excel and reporting proficiency.
Strong communication and customer service skills.
Analytical and problem-solving capabilities.
Attention to detail and data accuracy.
Ability to work in a fast-paced, deadline-driven environment.
Years of Experience:
2 - 4
2 - 4
Sourced from naukri
Section · 02
Skills
Customer ServiceAutomationlmslearning management systemsSCORMFunctional TestingProcess ImprovementInstructordeploymenthuman resource operationsProduction DeploymentHR OperationsoperationsAdministrationcomplianceexcel
Section · Company
About IBM
IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
About
IBM has been dedicated to every client's success and to creating innovations that matter for the world.
Industries
IT Services & ConsultingFinancial ServicesEmerging Technologies
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