Process Analyst Human Resource Operations - EDM

Your primary responsibilities include:

• Support employee lifecycle activities by maintaining and updating employee information in HR systems.
• Assist in preparing employee-related documents such as employment letters, verification letters, and other HR correspondence.
• Handle employee requests and queries through ServiceNow (SNOW) under the guidance of senior team members.
• Maintain accurate employee records while ensuring data quality and confidentiality.
• Track and complete assigned requests within defined timelines.
• Coordinate with HR and internal teams to resolve employee data-related queries.
• Support process improvement initiatives and documentation activities.
• Engage with customers to address queries and concerns related to compensation administration and processes.
• Provides data for the internal business controls team as required.
• Ensure compliance with the client??s existing standards.
• Understand and adhere to HR policies, and regulations, and respond to employee queries.