Process Analyst Human Resource Operations - Edm
IBM · Bengaluru · onsite · Posted 28d ago
About a minute. You'll make an account on the way through.
About this role
As a Process Analyst ?? EDM, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Your primary responsibilities include:
Support employee lifecycle activities by maintaining and updating employee information in HR systems.
Assist in preparing employee-related documents such as employment letters, verification letters, and other HR correspondence.
Handle employee requests and queries through ServiceNow (SNOW) under the guidance of senior team members.
Maintain accurate employee records while ensuring data quality and confidentiality.
Track and complete assigned requests within defined timelines.
Coordinate with HR and internal teams to resolve employee data-related queries.
Support process improvement initiatives and documentation activities.
Engage with customers to address queries and concerns related to compensation administration and processes.
Provides data for the internal business controls team as required.
Ensure compliance with the client??s existing standards.
Understand and adhere to HR policies, and regulations, and respond to employee queries.
Graduate with 1-2 years of experience in EDM at an International IT/ITES Company.
Ability to communicate and resolve difficult customer service issues.
Proficient in EDM processes (excluding Recruitment).
Ability to troubleshoot and implement changes in the processes.
Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements.
Willingness to work Night Shifts
Selected candidates will be required to undergo a comprehensive background verification process. This verification may take up to 6 weeks to complete, and the
Proficient in MS Office applications.
Excellent communication skills in English both oral and written.
Self-directed and ambitious achiever.
Meeting targets effectively.
Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Sourced from naukri
Skills
About IBM

IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
About
Industries
Employee ratings
25,767 reviews
Culture
3.9
Career growth
3.0
Work-life
4.0
Employees rate it well for
Find them on