Process Analyst Human Resource Operations - EDM

As a Process Analyst EDM, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

Support employee lifecycle activities by maintaining and updating employee information in HR systems.

Assist in preparing employee-related documents such as employment letters, verification letters, and other HR correspondence.

Handle employee requests and queries through ServiceNow (SNOW) under the guidance of senior team members.

Maintain accurate employee records while ensuring data quality and confidentiality.

Track and complete assigned requests within defined timelines.

Coordinate with HR and internal teams to resolve employee data-related queries.

Support process improvement initiatives and documentation activities.

Engage with customers to address queries and concerns related to compensation administration and processes.

Provides data for the internal business controls team as required.

Ensure compliance with the clients existing standards.

Understand and adhere to HR policies, and regulations, and respond to employee queries.

Required Education:

Bachelor's Degree

Preferred education

Master's Degree

Required Technical and Professional Expertise:

Preferred Technical and Professional Experience:

Years of Experience:
1 - 2