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    Job · 15140825

    IBM logo

    Process Analyst Human Resource Operations - Edm

    IBM · Bengaluru · onsite · Posted 50d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Your role and responsibilities
    As a Process Analyst ;EDM,;you will be supporting employee and business needs in delivering outstanding HR services for employees.
    ;
    Your primary responsibilities include:;
    ;;;;;;;Support employee lifecycle activities by maintaining and updating employee information in HR systems.
    ;;;;;;;Assist in preparing employee-related documents such as employment letters, verification letters, and other HR correspondence.
    ;;;;;;;Handle employee requests and queries through ServiceNow (SNOW) under the guidance of senior team members.
    ;;;;;;;Maintain accurate employee records while ensuring data quality and confidentiality.
    ;;;;;;;Track and complete assigned requests within defined timelines.
    ;;;;;;;Coordinate with HR and internal teams to resolve employee data-related queries.
    ;;;;;;;Support process improvement initiatives and documentation activities.
    ;;;;;;;Engage with customers to address queries and concerns related to compensation administration and processes.
    ;;;;;;;Provides data for the internal business controls team as required.
    ;;;;;;;Ensure compliance with the clients existing standards.
    ;;;;;;;Understand and adhere to HR policies, and regulations, and respond to employee queries.
    Required education
    Bachelor's Degree
    Preferred education
    Master's Degree
    Required technical and professional expertise
    ;;;;;;;Graduate with 1-2 years of experience in EDM at an International IT/ITES Company.;
    ;;;;;;;Ability to communicate and resolve difficult customer service issues.
    ;;;;;;;Proficient in EDM processes (excluding Recruitment).
    ;;;;;;;Ability to troubleshoot and implement changes in the processes.
    ;;;;;;;Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements.
    ;;;;;;;Willingness to work Night Shifts
    ;;;;;;;Selected candidates will be required to undergo a comprehensive background verification process. This verification may take up to 6 weeks to complete, and the
    Preferred technical and professional experience
    ;;;;;;;Proficient in MS Office applications.
    ;;;;;;;Excellent communication skills in English both oral and written.
    ;;;;;;;Self-directed and ambitious achiever.
    ;;;;;;;Meeting targets effectively.;
    ;;;;;;;Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
    Years of Experience:
    1 to 2

    Sourced from naukri

    Skills

    resourceProgram ManagementAgileResource ManagementTalent AcquisitionTrainingmanagementProject ManagementDelivery ManagementStakeholder ManagementoperationsPMOProject PlanningBudgetingprojectRecruitment

    About IBM

    IBM logo

    IBM

    IT Services & Consulting

    130k+

    employees

    1911

    115 years old

    Bangalore / Bengaluru, Karnataka

    India

    About

    IBM has been dedicated to every client's success and to creating innovations that matter for the world.

    Industries

    IT Services & ConsultingFinancial ServicesEmerging Technologies

    Employee ratings

    25,767 reviews

    3.9/ 5

    Culture

    3.9

    Career growth

    3.0

    Work-life

    4.0

    Employees rate it well for

    Work Life Balance4166Salary3460Work Culture2867Learning2246Senior Management1890

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    Process Analyst Human Resource Operations - Edm · waiting for your command