Process Analyst / Data Collection Executive

Job Summary


Job Details

• Location: Mumbai
• Experience: 1-3 Years
• Industry: Financial Services / Broking preferred
• Employment Type: Full-time

Responsibilities

• Interact with business users and stakeholders to understand day-to-day processes and workflows.
• Conduct discussions, interviews, surveys, and meetings to collect business information and data.
• Gather, organize, and analyze business requirements from different departments.
• Study existing processes and identify gaps, inefficiencies, and improvement areas.
• Prepare process flow diagrams, workflow maps, requirement documents, and process documentation.
• Coordinate with business and technical teams to ensure clear understanding of requirements.
• Maintain records of business requirements, process changes, and operational observations.
• Analyze collected data and prepare reports, presentations, and management insights.
• Support process improvement initiatives through data-driven recommendations.
• Follow up on implementation of process changes and collect user feedback.
• Maintain proper documentation and version control of business process records.

Qualifications / Requirements

• Bachelors degree in Commerce, Business Administration, Finance, Data Analytics, or a related field.
• 1-3 years of experience in Data Collection, Process Analysis, Business Documentation, Operations Analysis, or a similar role.
• Strong communication and stakeholder management skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Excel, Google Sheets, Google Forms, and Microsoft Office.
• Ability to convert business discussions and requirements into structured documentation.
• Strong attention to detail and organizational skills.
• Comfortable interacting with cross-functional teams and senior stakeholders.

Preferred Skills

• Experience in Financial Services, Broking, Banking, or Capital Markets.
• Knowledge of process mapping and workflow documentation.
• Exposure to requirement gathering and business process improvement.
• Basic understanding of data analysis and reporting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.