HYDERABAD · FULLTIME
Priority Support Center Professional
Tata Tele Business Services
Hyderabad · onsite · Posted 4d ago
Sourced from
Undisclosed1–2 yrsfulltimeHyderabad
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Section · 01
About this role
Job responsibility Key Customer End customer, authorized signatories, clients Internal teams Necessary Preferred Skills . Qualification Any Graduation / Diploma . . Overall Work Experience
- Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products
- Responsible for handling personal KPIs/KRAs
- Team player, Tech Savvy
- Responsible for high level of customer focus
- Having a strong hold on telecom products of leased line and voice products
Working in shifts (24/7)
- Excellent communication skills and hold on English & Hindi
- Strong customer handling skills
- Customer centric and high focus on customer facing processes
- Excellent grip on high end leased line and voice products
- Excellent hands on experience in handling QRC at call centre for Premium Customer Base
- Sound Knowledge in Telecom Technology
Industry preferred from Technical - Call Centre / BPO / KPO /
Diversity
- Minimum 1- 2 years of experience in the BPO segment handling highend telecom customers
- Hands on experience in voice and data products people handling and customer interaction
- Strong customer focus
- Good analytical skills
- Strong communication and interpersonal skills
- Inclination towards innovation
- Good Computer Knowledge
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
People HandlingCustomer Centricanalytical thinkingcontact centerCustomer HandlingKPOCommunication SkillsoperationsbpoTelecomCommunication And Interpersonal Skills
Section · Company
About Tata Tele Business Services
Tata Tele Business Services
Telecom
25k+
employees
1995
31 years old
Mumbai, Maharashtra
India
₹10.4L PA avg
Avg at Tata Tele Business Services
About
Tata Tele Service Provides all digital solutions customized for your industry
Industries
Telecom
Employee ratings
10 reviews
3.6/ 5
Culture
2.4
Career growth
2.4
Work-life
2.3
Employees rate it well for
Overall Company36Compensation & Benefits35
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