HYDERABAD · FULLTIME
Principal Product Manager - APAC Onboarding & KYC
Wise Payments
Hyderabad · onsite · Posted 12d ago
Sourced from
Undisclosed8–13 yrsfulltimeHyderabad
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Section · 01
About this role
Job Description
Wise is building the best way to move and manage money across borders. To make that possible, customers need to be able to join Wise quickly, safely, and confidently.
We re looking for a Principal Product Manager to join our Onboarding KYC team in Hyderabad. You ll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.
This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.
This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.
What you ll be doing
- Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives, from discovery through delivery, launch, measurement, and iteration.
- Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines.
- Partner with Engineering, Design, Analytics, Operations, Risk Compliance to balance conversion, customer experience, operational cost, regulatory requirements and financial crime risk.
- Lead complex localisation work, including integrating local identity providers, registry checks, and APAC-specific controls into Wise s global platform.
- Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve, and quality of fincrime decisions.
- Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.
- Use data, customer insight, operational feedback, and regulatory context to prioritise what matters most.
- Help generalise APAC s strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.
- Staying close to the details: customer journeys, dashboards, service architecture, regulatory interpretations, edge cases, incidents, and operational workflows. Qualifications
What we re looking for
- Significant product management experience, ideally in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, trust safety, or another regulated domain.
- 8+ years in the workforce with ideally 5+ years in product management or product-management adjacent roles.
- For those with material experience outside of product management we still require a minimum of 3+ years in a senior product manager role
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- A strong track record shipping customer-facing products end-to-end, not just writing strategy.
- Excellent structured problem solving: you can break down ambiguous, multi-stakeholder problems and create a practical path to impact.
- Strong analytical skills: you can define good metrics, interrogate data, work with SQL (or similar), and make trade-offs based on evidence.
- Enough technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.
- Strong customer focus, including a habit of using customer research, support insights, funnel data, and operational feedback to shape product decisions.
- Clear, concise communication and the ability to influence senior stakeholders without relying on authority.
- High ownership, strong attention to detail, and willingness to roll up your sleeves,
Nice to have
- Experience with KYC/KYB: digital identity, national ID systems, government registry integrations, biometric or document verification, business onboarding,
- Experience in financial crime prevention: risk models (e.g. machine learning models), fraud/scam product prevention
- Experience launching products across multiple countries or adapting global platforms to local market requirements.
- Experience working with distributed teams across product, engineering, compliance, operations, and regional leadership.
Location
This role is based in Hyderabad, working closely with teams across Singapore, other APAC markets and Wise s global product and engineering hubs.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ExperienceobservabilityFinancial crimeProduct Adoptionanalytical thinkingCustomer OnboardingintegrationsKongAnalyticsFintechFincrimeOnboardingArchitectureoperationscomplianceKYCfinanceMachine Learning
Section · Company
About Wise Payments
Wise Payments
FinTech
1001-5000
employees
2011
15 years old
London, England
United Kingdom
₹23.8L PA avg
Avg at Wise Payments
About
Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Industries
FinTech
Employee ratings
4 reviews
1.9/ 5
Culture
2.3
Career growth
1.8
Work-life
3.0
Employees rate it well for
Compensation & Benefits34Work-Life Balance29
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