Principal Infrastructure Ops Engineer

Job description:

• ParentPay Group is Europe s leading software product company and the UK s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries

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• Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

• ParentPay Group s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Skills, Knowledge and Expertise:

• Experience working in an IT service delivery or support function or MBA or Degree in Information Technology or Information Security.
• Experience working with Microsoft technologies.
• Excellent communication skills developed working in a service centric organization.
• Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
• Ability to manage and prioritise workload for multiple teams across multiple time zones.
• Experience managing technical or process-based forums and meetings such as the Change Advisory Board.
• Experience in the creation of data repositories for operational policies, processes and procedures.
• Managing technology refresh programs to avoid the use of end-of-life components within the production domain.
• Experience working within Education Technology would be an advantage.
• Advanced VMWare configuration and management.
• Experience of installation of physical hardware within tier 4 data centre.
• Advanced Microsoft Active Directory configuration and support.
• Microsoft Azure and AWS cloud hosting platform administration.
• Advanced Microsoft SQL server experience.
• Windows Server and desktop management and configuration.
• Microsoft IIS web services administration and configuration.
• Advanced management of data and SQL backup solutions.
• Advanced scripting and automation capabilities.
• Advanced knowledge of Azure analytics and KQL