Principal, DTC Salesforce Architect

Job Summary

We are looking for a senior Salesforce Architect to lead enterprise-scale Salesforce solution design, platform governance, and technology strategy. The role requires deep expertise across Salesforce clouds, modern integration patterns, AI/data-driven CRM capabilities, security, scalability, and enterprise architecture. The architect will partner with business, product, engineering, and leadership stakeholders to translate complex requirements into scalable, secure, and future-ready Salesforce solutions. Salesforce defines architects as leaders who design and govern complex integrated solutions, combining technical expertise with business insight to deliver scalable and secure outcomes.

Responsibilities

• Own end-to-end Salesforce architecture across enterprise programs, ensuring solution scalability, performance, security, maintainability, and compliance.
• Design solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud/Data 360, Platform, Flow, Apex, LWC, and integration layers.
• Hands-on expertise in Salesforce platform, Apex, LWC, Flow, security model, sharing, data model, governor limits, and performance tuning.
• Strong experience in Sales Cloud, Service Cloud, Experience Cloud, Data Cloud/Data 360, integration architecture, APIs, event-driven patterns, and enterprise data governance.
• Knowledge of AI-enabled Salesforce capabilities such as Agentforce/Einstein, prompt/action design, responsible AI governance, and automation strategy.
• Strong stakeholder management, communication, architecture documentation, decision-making, and leadership skills.

Whats in it for me

• Expertise across Salesforce clouds, modern integration patterns, AI/data-driven CRM capabilities, security, scalability, and enterprise architecture.
• Lead integration architecture using REST/SOAP APIs, events, middleware, MuleSoft or equivalent iPaaS, and enterprise data platforms.
• Guide teams on DevOps, release management, CI/CD, environment strategy, test automation, code quality, and deployment governance.
• Evaluate Salesforce roadmap capabilities including AI, Agentforce/Einstein, automation, analytics, and data unification for business value.
• Collaborate with stakeholders to shape roadmaps, estimate complexity, manage risks, and mentor technical teams.

What qualifications will make you successful

• Bachelor's/Master's degree in Engineering, Computer Science, IT, or equivalent enterprise technology experience.
• Must be comfortable working from Bengaluru with global, cross-functional teams.
• Bring your leadership and technical expertise to a team that's ready to welcome you!

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.