Principal Consultant - Business Excellence

Open Positions: Principal Consultant Consultant

Eligibility Criteria:

• Six Sigma Black Belt / Master Black belt certified from reputed institutions like ISI, ASQ,

Benchmark, KPMG etc., along with project experience.

• Exposure to Lean is an added advantage

• Proven experience in identification, and implementation of projects is mandatory

• Strong analytical, problem solving and project management skills

• Proficiency in tools like MS excel, Power BI, Python or other data analytical applications

• Overall, 10-15 years of experience in a BPO/KPO/Health care services as a black belt /master

black belt / Consultant

• Competency Requirement (Technical & Behavioral):

Demonstrate leadership skills: Can lead, motivate and engage any Team

Strong stakeholder management both internal and external

Ability to handle Managers, till Senior Leadership, both onsite and remote

leadership

Organizational & Time management: Multitasking & prioritizing the deliverables

to efficiently meet the deadlines and high-level goals.

Good communication & Interpersonal skills: Be able to build good working

relationships with internal and external stakeholders. Be able to handle disputes

professionally.

Capacity to handle change, stay open to different ideas, support positive changes.

Very high in Integrity and should be attentive to detail.

Should be a self- motivated and agile

Should be able to influence and inspire Teams at all levels of the organization

• Roles & Responsibilities:

Will be handing multiple Clients/LoBs across sites.

Analyze existing business processes to identify areas of improvement

Design and implement process enhancements using Lean Six Siga and other

quality frameworks

Collaborate with leadership to align business improvement initiatives with Org

objectives

Drive strategic projects to increase cost savings and revenue growth

Promote continuous improvement culture

Facilitate workshops, training and coaching sessions to upskill the workforce

Use data analysis tools to evaluate performance metrics

Provide insights and recommendations to the leadership/ project owners on

data-driven findings

Promote continuous improvement strategies during client visits as required

Prepare reports and presentations to communicate the findings

Send your CV to [email removed]