Principal Business Analyst I

Job Description

Principal Business Analyst – MetricStream Global Solutions Team

Role Overview The Business Analyst serves as the bridge between client stakeholders and the MetricStream implementation team, ensuring that customer requirements are accurately captured, translated into functional configurations, and delivered successfully within the GRC (Governance, Risk & Compliance) platform.

Key Responsibilities

Client Engagement & Requirements

• Conduct discovery workshops and stakeholder interviews to gather business and functional requirements
• Document current-state processes and map them to MetricStream's capabilities (controls, risks, audits, issues, certifications, etc.)
• Develop Functional Specifications, Best Practices, Lessons Learnt and process flow diagrams
• Identify gaps between client needs and out-of-the-box MetricStream functionality and propose solutions
  
  

Implementation & Configuration Support

• Work closely with technical consultants to translate requirements into platform configurations
• Support data migration activities including legacy data mapping, template preparation, and validation
• Assist in creating and reviewing test cases for UAT (User Acceptance Testing)
• Facilitate UAT sessions and track defect resolution through to closure
  
  

Project Delivery

• Collaborate with Project Managers to track milestones, risks, and deliverables
• Maintain project documentation including meeting notes, action items, and status reports
• Support change management activities including training material development and end-user walkthroughs
  
  

Stakeholder Management

• Act as the primary point of contact for functional queries during implementation
• Manage client expectations and escalate issues appropriately
  
  

Build trusted relationships with client business and IT teams

Skills And Experience

• Strong analytical and problem-solving mindset
• Excellent written and verbal communication skills
• Ability to manage multiple workstreams across concurrent projects
• Collaborative team player who can also work independently
• Attention to detail with a client-first attitude
  
  

Education

• MBA in Information Systems, Finance, or a related field
• 8-10 years of experience in business analysis, consulting, or GRC-related implementations
• Familiarity with GRC concepts such as SOX compliance, internal controls, risk management, audit management, or regulatory compliance
• Strong skills in requirements documentation, process mapping, and functional writing
• Proficiency with tools like JIRA, Confluence, MS Office (Excel, Visio, PowerPoint)
  
  

Compensation Data