Principal Applications Ops Engineer (Payments)

Job description:

• ParentPay Group is Europe s leading software product company and the UK s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries

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• Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

• ParentPay Group s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Key Aspects of the Role:

• Technical Leadership: Providing high-level technical guidance for infrastructure and operations within the payments domain.
• Payments Infrastructure Focus: Specializing in the systems and services that handle ParentPay's financial transactions.
• Microsoft Technologies: Proficiency with Microsoft-based technologies is a key requirement.
• Service Delivery: Ensuring excellent service delivery and support for payment-related systems.
• Communication & Problem Solving: Translating customer or internal fault descriptions into effective technical resolutions.
• Meeting Facilitation: Leading technical or process forums, such as Change Advisory Boards (CABs).