Principal - Analytics

Execution & ImpactBuilds and scales advanced analytical engines (predictive, prescriptive, simulation-based) to support transformation initiatives across service lines.Owns enterprise performance managementsetting Q&P goals, publishing executive insights, and driving continuous improvement.

• Establishes risk analytics frameworks to proactively identify, predict, and mitigate delivery and operational risks
• Adoption & Change ManagementDrives institutionalization of analytics through platforms, automation, and enterprise-wide adoption programs
• Designs and leads change management initiatives to embed a data- and AI-driven culture across stakeholders
• External Thought Leadership & BenchmarkingRepresents the organization in industry forums; builds IP, POVs, and whitepapers on analytics and AI-led transformation
• Defines and executes benchmarking strategies leveraging internal data, competitive intelligence, and industry datasets
• Enhances stakeholder experience using advanced analytics on CSAT, ESAT, IPSAT, and behavioral data
• AI & Emerging CapabilitiesDemonstrates working knowledge of designing and deploying simple AI agents/use cases (e. g. , using MS copilot for generating automated actionable insights)
• Has exposure to modern AI tools and platforms (e.g. , GenAI ecosystems, ML platforms, enterprise AI studios) and drives their adoption within analytics workflows

Experience 10-15 yearsQualificationsM.Sc. in Statistics from a reputed institution, orEngineering degree with relevant analytics and AI experience

Preferred LocationsBangalorePuneChennaiHyderabadMysore