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    Job · 14173412

    Accenture logo

    Pricing Optimization Specialist

    Accenture · Bengaluru · onsite · Posted 55d ago

    Undisclosed7–11 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Skill required: Configure Price Quote - Pricing Profitability Optimization

    Designation:
    Pricing Optimization Specialist

    Qualifications:
    Any Graduation

    Years of Experience:
    7 to 11 years

    Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

    What would you do
  1. Lead day to day Seller and Deal Support operations covering sales support, deal coordination, quota administration, case management and reporting. Ensure SLA compliance, operational governance, quality, productivity and team performance.
  2. ERP or Certification Required
  3. Required
  4. MS Office
  5. Preferred
  6. Salesforce CRM Certification
  7. Good to Have Skills
  8. GBS or BPO experience
  9. Fortune 500 client support experience
  10. Knowledge of Sales Operations, Deal Management and Sales Enablement
  11. Lean Six Sigma Yellow Belt or Green Belt
  12. Operational improvement and automation experience
  13. Power BI or Tableau reporting
  14. Multi region sales operations exposure
  15. Agentic AI certification or equivalent

    What are we looking for
  16. Mandatory Skills
  17. Domain Expertise
  18. Seller and Deal Support operations
  19. Sales support, opportunity management, deal coordination and case management
  20. Quota administration, reporting and operational governance
  21. Incident management, workflow monitoring and issue resolution
  22. Workforce planning, staffing and capacity management
  23. SLA monitoring, productivity tracking and reporting
  24. Process improvement, Lean practices and automation
  25. Team leadership and service delivery management
  26. Agentic AI enabled operations and decision support
  27. Coaching, quality management and performance


    Roles and Responsibilities:
  28. Supervise Seller and Deal Support operations across assigned workstreams
  29. Manage workload, staffing, productivity and SLA adherence
  30. Review deliverables for quality and accuracy
  31. Resolve operational escalations and complex requests
  32. Coordinate with stakeholders on priorities and delivery
  33. Drive process improvement, standardization and automation
  34. Support governance reviews and performance reporting
  35. Coach analysts and associates on quality and productivity
  36. Support transitions, knowledge transfer and readiness activities
  37. Govern SOP adherence and process documentation
  38. Monitor KPIs, quality metrics and corrective actions
  39. Identify automation and efficiency opportunities
  40. Manage hiring, onboarding, capability development and succession planning
  41. Drive engagement, utilization and business continuity
  42. Operational KPIs
  43. SLA Adherence
  44. Sales Support Quality
  45. Deal Processing Accuracy
  46. Case Resolution Effectiveness
  47. Team Productivity
  48. Customer Satisfaction
  49. Operational Compliance
  50. Execution KPIs
  51. Work Allocation Efficiency
  52. Queue Management
  53. Escalation Resolution Time
  54. Reporting Accuracy
  55. Coaching Completion
  56. Automation Adoption
  57. Team Utilization


    Qualification
    Any Graduation
  58. Sourced from naukri

    Skills

    crm certificationAutomationcustomer satisfactionIncident Managementcrmbusiness continuitycase managementCapacity managementGreen BeltClient SupportAI certificationOnboardingERPoperationsAdministrationbpocomplianceArtificial Intelligence

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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    Pricing Optimization Specialist · waiting for your command