Pricing Optimization Associate Manager

Skill required: Configure Price Quote - Pricing & Profitability Optimization

Designation: Pricing Optimization Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

• Lead Seller and Deal Support operations covering sales support, deal management, quota administration, reporting and governance. Drive SLA adherence, operational excellence, automation, stakeholder management and team performance.
• The team helps assess design build and implement best practices on process organization and technology to create execute and run a collaborative sales and support roles
• Executive reporting and business case development
• Multi region sales operations experience
• Agentic AI certification or equivalent
• ERP or Certification Required
• Required
• MS Office
• Preferred
• Salesforce CRM Certification What are we looking for
• Mandatory Skills
• Domain Expertise
• Seller and Deal Support operations
• Sales support, opportunity management and quote coordination
• Quota administration, case management and governance
• Incident management and issue resolution
• Sales reporting, dashboards and analytics
• Workforce planning, forecasting and resource optimization
• SLA, quality and operational excellence management
• Performance analytics and productivity tracking
• Team leadership and service delivery management
• Agentic AI adoption, exception management and productivity improvement Roles and Responsibilities:
• Lead end to end Seller and Deal Support delivery
• Manage opportunity support, deal coordination, quote and quota administration
• Drive workforce planning, staffing and capacity management
• Deliver reporting, dashboards and business insights
• Ensure SLA, quality, governance and audit compliance
• Lead process improvement, standardization and automation
• Manage operational risks, escalations and service improvements
• Partner with senior stakeholders to improve seller experience
• Support AI enabled reporting and workflow automation
• Lead transitions, stabilization and continuous improvement
• Own SOPs, controls and knowledge management
• Drive KPI performance, RCA and governance reviews
• Coach frontline leaders and develop team capability
• Drive hiring, onboarding, succession and retention planning
• Operational KPIs
• SLA Adherence
• Sales Support Accuracy
• Deal Processing Accuracy and Cycle Time
• Case Resolution Quality
• Audit Compliance
• Productivity and Cost Optimization
• Stakeholder Satisfaction
• Delivery Performance
• Execution KPIs
• Request Completion Within SLA
• Deal Turnaround Time
• Case Resolution Time
• Reporting Accuracy
• Dashboard Timeliness
• Defect Reduction
• Automation Adoption
• Team Utilization, Training and Attrition Management