Pricing Analyst

Job Summary:

The Sales Support Representative (SSR) serves as the primary customer contact for sales support activities, coordinating with Engineering, Manufacturing, Quality, and other cross-functional teams to deliver timely and competitive proposals. The role supports sales growth, quotation performance, forecasting accuracy, opportunity pipeline management, and continuous improvement initiatives.

Job Responsibilities: Act as the key point of contact for customer inquiries, quotations, and commercial support. Coordinate with Engineering, Manufacturing, Quality, Site Hubs, and Sales teams to prepare accurate and timely proposals. Review customer specifications and documents to ensure compliance with Flowserve technical and commercial requirements. Manage aftermarket quotations, strategic offerings, win-back opportunities, and daily customer proposals. Monitor proposals throughout the complete bid cycle and maintain updates in the designated workload management tool. Support quotation prioritization, cycle-time reduction, delivery-time improvement, and rework minimization. Prepare high-quality, value-priced proposals to support order fulfilment and maximize sales bookings. Track and support sales forecast processes, including 30-day forecasts, quarterly forecasts, monthly outlooks, and QBR analytics. Compile weekly sales reports and maintain accurate sales records, training records, organization charts, and related information. Support sales leadership with performance-gap analysis, forecast accuracy, sales productivity reporting, and continuous improvement projects. Collaborate with stakeholders to improve customer experience, quotation hit rates, and overall sales efficiency. Perform other assigned duties as required.

Main Objectives: Deliver accurate, timely, and competitive customer proposals. Improve quotation turnaround time, hit rate, and order conversion. Support sales booking growth and opportunity pipeline development. Ensure accuracy in sales forecasting, reporting, and workload management. Strengthen collaboration across Sales, Engineering, Manufacturing, Quality, and Site teams. Enhance customer experience through responsive and professional support. Drive process improvements that improve sales productivity and operational efficiency.

Job Requirements: High School Diploma/GED with 0–2 years of relevant experience, or equivalent combination of education and experience. Experience in sales support, customer service, commercial administration, or contract administration within an engineered manufacturing environment. Basic understanding of pumps, rotating equipment, pump applications, parts, programs, and related processes. Exposure to aftermarket quotations, pricing, contract review, ERP administration, and customer relationship management. Experience supporting power generation and utility industry customers is preferred. Knowledge of Salesforce or similar CRM systems is preferred. Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Outlook. Ability to manage multiple priorities, meet deadlines, and work effectively with minimal supervision. Strong organizational, reporting, and data-management skills.

Competencies: Customer-focused and results-driven approach. Strong verbal and written communication skills. Effective cross-functional collaboration and stakeholder management. Problem-solving and analytical mindset. Ability to influence others through relationship building and teamwork. Attention to detail and accuracy in quotations, specifications, and reports. Ability to work effectively in a fast-paced environment. Adaptability, ownership, and continuous-improvement mindset. Global mindset with the ability to work across varied business functions and cultures.