Presales Solutions Architect - - Application Managed Services

What success looks like in this role:

We are seeking a highly experienced Presales Solutions Architect - Application Managed Services (AMS) to lead solution design, customer engagements, technical proposals, and commercial modeling for enterprise application support, modernization, and managed services opportunities.

This role will serve as a trusted advisor to customers, helping them optimize, modernize, manage, and transform their application landscape while aligning technology investments to business outcomes.

KEY RESPONSIBILITIES

Solution Architecture & Design:

- Lead discovery workshops, application assessments, and requirements gathering sessions with business and IT stakeholders.

- Analyze current-state application portfolios, support models, operational challenges, technical debt, and transformation opportunities.

- Develop target-state architectures, service delivery models, governance frameworks, transition plans, and operational playbooks.

- Present technical and business solutions to executive leadership, business stakeholders, and technical teams.

- Translate technical capabilities into measurable business outcomes such as cost reduction, improved SLA performance, accelerated release cycles, enhanced user experience, and reduced operational risk.

Cost Modeling & Financial Analysis:

- Develop comprehensive pricing models, effort estimations, TCO assessments, and ROI analyses for AMS engagements.

- Build bottom-up estimates for support, enhancement, modernization, cloud transformation, and continuous improvement initiatives.

- Conduct profitability, margin, and resource utilization analysis.

- Create financial scenarios that demonstrate business value and savings opportunities.

- Collaborate with finance and delivery teams to validate cost assumptions and ensure commercially viable solutions.

Technical Proposal Development:

- Lead technical responses for RFPs, RFIs, RFQs, and strategic pursuits.

- Develop executive summaries, solution narratives, service architectures, operating models, transition frameworks, and implementation roadmaps.

- Create application support and delivery governance models, SLA frameworks, KPI scorecards, and reporting structures.

- Partner with delivery, engineering, security, cloud, and consulting teams to ensure solution feasibility and alignment.

- Utilize Gen AI tools (Microsoft Copilot, ChatGPT, Claude, GitHub Copilot) to accelerate proposal development, requirement synthesis, content creation, and solution documentation.

- Develop persuasive value propositions that differentiate offerings and improve win probability.

Application Modernization & Transformation Consulting:

- Assess application portfolios and identify opportunities for modernization, rationalization, re-platforming, re-engineering, and cloud migration.

- Recommend transformation strategies using modern architectures, microservices, APIs, cloud-native technologies, DevSecOps, and automation frameworks.

- Develop application lifecycle management strategies aligned with customer business goals.

- Define modernization roadmaps balancing business priorities, risk, cost, and time-to-value.

Delivery Partnership & Transition Planning:

- Collaborate with delivery organizations to ensure proposed solutions are executable and scalable.

- Develop transition and knowledge transfer plans for new AMS engagements.

- Support customer solution reviews, governance meetings, and deal transition workshops.

- Participate in solution kickoffs to ensure alignment between sales commitments and delivery execution.

- Continuously refine solution frameworks based on delivery feedback and customer outcomes.

Practice Development & Thought Leadership:

- Contribute to AMS solution accelerators, reusable assets, proposal templates, and service offerings.

- Support market intelligence, competitive analysis, and industry-specific solution development.

- Mentor junior solution architects and presales consultants.

- Stay current with emerging trends in AI-powered operations, Application Modernization, Cloud-Native Engineering, DevSecOps, and Digital Transformation.

Business & Soft Skills:

- Strong executive presence with ability to engage CXO stakeholders.

- Excellent presentation, storytelling, and workshop facilitation skills.

- Strong consultative selling and customer advisory capabilities.

- Ability to manage multiple strategic pursuits simultaneously.

- Exceptional collaboration across sales, delivery, consulting, finance, and leadership teams.

- Strong commercial acumen with understanding of pricing, margins, profitability, and risk management.

- Excellent analytical and problem-solving skills.

- Ability to translate complex technical concepts into business value narratives.

Certifications & Nice-to-Haves:

- Azure Solutions Architect Expert / AWS Solutions Architect Professional

- AI/ML certifications (Azure AI Engineer, AWS ML Specialty, etc.)

- Experience in AI governance, Responsible AI frameworks

- ITIL / Service management frameworks

- Exposure to GTM strategy, pricing models, or business development

- Prior experience in system integrators, consulting firms, or global delivery models

#LI-SS1

You will be successful in this role if you have:

- BA/BS degree and 8+ years' relevant experience OR equivalent combination of education and experience

- Master's degree preferred.

REQUIRED QUALIFICATIONS

Experience:

- 10 - 15 years of overall IT experience.

- Minimum 5+ years in Presales, Solution Architecture, Consulting, or Managed Services.

- Experience designing and positioning large-scale AMS engagements.

- Proven success supporting enterprise pursuits, strategic deals, and RFP responses.

- Strong track record of influencing deal wins through solution consulting and architecture leadership.

- Experience managing multi-tower engagements across application development, support, modernization, cloud, and operations.