Presales Professional

Lead Management & Qualification

Handle inbound and outbound calls generated from marketing campaigns, portals, and walk-ins.
Qualify leads based on customer requirements, budget, and purchase timeline.
Maintain and update lead data accurately in CRM systems.
Assign qualified leads to the sales team for site visits and closures.

Customer Engagement

Provide detailed information about projects, pricing, amenities, location advantages, and offers.
Answer customer queries professionally and promptly via calls, emails, and WhatsApp.
Build rapport with prospective clients and nurture leads through systematic follow-ups.

Site Visit Coordination

Schedule and coordinate site visits with sales executives and customers.
Track site visit status and ensure timely feedback is captured.
Follow up with customers post-site visit to support closure.