Presales Manager

Objectives of this role :

The Pre-Sales Manager – Collaboration & New-Age Solutions will be responsible for driving solution consulting, technical design, and sales support for digital collaboration, AV, and experience-driven environments. The role requires deep expertise in cloud collaboration solutions, auditoriums, museums, and experience centers, enabling customers to transform their communication, engagement, and immersive experience capabilities.

Key Responsibilities:

1. Solution Consulting & Design:

• Architect end-to-end cloud collaboration and digital experience solutions covering Unified

Communications, AV integration, and immersive environments.

• Design and propose solutions for auditoriums, command centres, museums, and experience

centres integrating AV and digital display technologies.

• Prepare solution blueprints, BOMs, and technical documentation aligned with customer needs and budgets.

2. Sales Enablement & Technical Support:

• Work closely with sales teams to qualify opportunities, respond to RFPs/RFIs, and position the right solutions.

• Deliver impactful technical presentations, proposals, and ROI-based solution narratives to CXOs and decision-makers.

• Assist in pricing, technical validation, and commercial estimation for collaboration and AV projects.

3. OEM & Partner Collaboration:

• Collaborate with OEMs and strategic partners (Microsoft MTR, Cisco Webex, Zoom, Logitech, Neat, HP Poly, Crestron, Extron, Samsung, LG, etc.) to deliver comprehensive, innovative solutions.

• Evaluate and integrate new-age technologies like AI-driven collaboration, hybrid workplace enablement, AR/VR experience zones, and interactive digital displays.

• Conduct enablement and training sessions for internal and partner sales teams.

4. Governance & Delivery Handover:

• Ensure seamless transition of awarded projects to the delivery team with accurate design documentation and implementation plans.

• Participate in client reviews and post-sales discussions as required.

• Track and report opportunity success rates, proposal quality, and win/loss analysis for continuous improvement.

Required Skills and Abilities:

• 8–14 years of experience in Pre-Sales / Solution Consulting for Collaboration, AV, and Digital Experience domains.

• Proven expertise in selling and designing cloud collaboration solutions, auditoriums, museums, experience centers, and command centers.

• Should have excellent knowledge in creating a Bill of Materials, writing a Scope Document and creating high-level design documents along with technical solution writing skills.

Qualifications & Experience:

• Bachelor's degree in engineering / IT / Electronics; MBA preferred.

• Professional certifications such as AVIXA CTS, Microsoft Teams Voice Engineer, Cisco Collaboration, or Zoom Technical Expert are highly desirable.