Presales Head (Neral)

Key Responsibilities

• Lead and manage the complete Pre-Sales team and operations.
• Develop strategies to improve lead qualification, site visits, walk-ins, and booking conversions.
• Monitor daily calling, follow-ups, lead generation, and team performance.
• Manage and track leads through CRM/SFDC.
• Set and monitor team KPIs including calls, qualified leads, walk-ins, site visits, and bookings.
• Coordinate closely with Marketing, Sourcing, Direct Sales, Closing, and CRM teams.
• Conduct regular team reviews, training, and performance improvement sessions.
• Develop effective lead-churning and follow-up strategies.
• Analyze campaign and lead-source performance to improve conversion.
• Prepare daily/weekly/monthly MIS reports for management.
• Ensure minimum lead leakage and maximum customer engagement.
• Drive the team to achieve monthly and project-wise sales targets.