Presales Executive

Role & responsibilities :

Understand customer needs and guide them with the right information

Update the sales pipeline and submit timely reports

Conduct regular follow-ups to boost conversions

Coordinate with the sales team for site visits and maintain Excel reports

Manage the entire pre-sales processfrom lead handling to visit scheduling

Handle inbound and outbound customer calls

Work on marketing-generated leads and share project details via email/WhatsApp

Highlight key project/product features to potential customers

Resolve customer queries to ensure high satisfaction

Support cross-selling initiatives to expand customer outreach

Preferred candidate profile :

Education : Any Graduate

Skills : Good in communication (Mandatory English with Kannada )

Experience : 0 to 6 years (Experience in Voice process)

Work Location : Whitefield

Working Days : 6 days working (Rotational week off - 1 day : Saturday and Sunday mandatory working)