Presales Executive

Key Responsibilities

• Handle inbound and outbound leads generated through digital platforms, channel partners, referrals, and other sources.
• Connect with prospective customers through calls, WhatsApp, and other communication channels.
• Understand customer requirements, including budget, location, property type, configuration, investment or home-buying objectives, and purchase timeline.
• Qualify leads based on Budget, Authority, Need, and Timeline (BANT).
• Share accurate project information and recommend suitable properties based on customer requirements.
• Build strong relationships with prospective buyers through regular follow-ups.
• Schedule and coordinate site visits for the sales team.
• Maintain consistent follow-ups until lead conversion or closure.
• Update CRM systems with customer interactions, lead status, and follow-up details.
• Coordinate with the sales team to ensure a smooth handover of qualified leads.
• Achieve daily and monthly targets for calls, qualified leads, site visits, and conversions.
• Track lead sources and provide feedback to the marketing team.
• Stay updated on real estate market trends, competitor projects, and property pricing.

Required Skills

• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and customer-handling skills.
• Good listening and questioning abilities to understand customer needs.
• Ability to identify genuine buying intent and qualify leads effectively.
• Strong follow-up discipline and relationship management skills.
• Target-oriented and result-driven approach.
• Basic knowledge of CRM tools.
• Proficiency in MS Office and Google Workspace.
• Ability to work in a fast-paced sales environment.

Regards

Karishma Gupta

[phone removed]