Presales Executive

Role & responsibilities

• Understand customer requirements including location, budget, property type, preferences and timelines.
• Build a strong relationship with customers throughout the property search journey.
• Suggest relevant properties based on customer requirements.
• Explain property details, features, pricing and other relevant information.
• Handle customer queries, concerns and objections throughout the sales process.
• Conduct regular follow-ups and keep customers engaged.
• Coordinate with internal teams to provide suitable property options.
• Drive customers towards property visits and subsequent transaction stages wherever applicable.
• Negotiate effectively and work towards converting opportunities into successful property deals.
• Take ownership of the customer journey from lead allocation to deal closure.
• Maintain accurate lead, customer, follow-up and sales information in the CRM.
• Achieve daily, weekly and monthly sales and conversion targets.
• Ensure a strong customer experience throughout the sales journey.

Preferred candidate profile

• Any Graduate / Post Graduate preferred.
• Experience in Inside Sales, Property Sales, Real Estate, B2C Sales or Telesales preferred.
• Excellent verbal communication and interpersonal skills.
• Strong customer-handling and relationship-management skills.
• Ability to understand requirements and recommend suitable property options.
• Strong negotiation, persuasion, objection-handling and closing abilities.
• Comfortable working in a target-driven environment.
• Strong follow-up and lead-management skills.