Presales Executive

Pre-Sales Executive

Company: Digient Technologies Private Limited

Job Type: Full-Time

Location: Chennai – Onsite

Experience: 3–5 Years

About Us

Digient Technologies is a dynamic and innovative B2B online iGaming company, providing technology-driven products and solutions for the rapidly evolving iGaming industry. We focus on delivering high-quality solutions that help our clients meet their business and operational needs.

Job Description

Role Overview

We are looking for a Pre-Sales Executive to support our Sales team by understanding customer requirements, presenting suitable product solutions, and coordinating with internal teams to prepare proposals and product demonstrations.

The role involves working closely with Sales, Marketing, Product, and Development teams throughout the customer discovery and evaluation process.

Key Responsibilities

• Support the Sales team in pre-sales activities and customer engagements.
• Understand customer requirements and identify suitable product solutions.
• Participate in client calls and meetings to understand business needs and requirements.
• Prepare and deliver product presentations and demonstrations.
• Coordinate with Product and Development teams to address customer requirements and technical queries.
• Prepare proposals, presentations, RFP/RFQ responses, and other sales support documents.
• Assist the Sales team in preparing customized solutions based on client requirements.
• Explain product features, functionalities, and benefits to prospective customers.
• Coordinate with internal teams to ensure accurate and timely responses to customer queries.
• Stay updated on product features, industry trends, and competitor offerings.
• Maintain proper documentation of customer requirements, proposals, and pre-sales activities.
• Support the Sales team throughout the opportunity lifecycle and ensure a smooth handover to the post-sales/implementation team.

Skills Required

• Strong communication and presentation skills.
• Good understanding of B2B software products and solutions.
• Ability to understand customer requirements and map them to suitable solutions.
• Experience in product demonstrations and client presentations.
• Good proposal writing and documentation skills.
• Experience in handling RFP/RFQ responses is an advantage.
• Strong coordination and interpersonal skills.
• Ability to understand and respond to customer queries.
• Good analytical and problem-solving skills.
• Experience working with CRM tools and maintaining sales-related reports.
• Ability to work effectively with Sales, Marketing, Product, and Development teams.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Computer Applications, or a related field.
• 3–5 years of experience in Pre-Sales, Technical Sales, Solution Consulting, or a similar B2B software environment.
• Candidates with experience in software product demonstrations, solution presentations, client discussions, and proposal preparation will be preferred.