Presales Executive
Livspace · Bengaluru · onsite · Posted 34d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Make outgoing calls to potential customers to schedule high quality leads for sales.
- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner if necessary.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Possess strong knowledge of Livspace services to identify customer needs when qualifying them.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or service increase customer satisfaction and revenue.
- Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.
- Schedule Experience Centre visits with our design team as per defined process.
- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and complaints.
- Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.
- Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
Sourced from foundit
Skills
crmSales
About LivSpace
Livspace
Architecture & Interior Design
5.0k+
employees
2014
12 years old
Bangalore,Karnataka
India
About
Platform connecting interior designers, vendors & customers
Industries
Architecture & Interior DesignFurniture & FurnishingInternet
Employee ratings
1,756 reviews
3.3/ 5
Culture
3.2
Career growth
2.7
Work-life
3.1
Employees rate it well for
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