Presales Engineer

Servtech Horizon Technologies Pvt. Ltd. is looking for an experienced Senior Presales Engineer to drive technical solutioning and support business development across enterprise, government, PSU, BFSI, data center, and system integration opportunities.

The candidate will be responsible for understanding customer requirements, designing suitable IT infrastructure solutions, coordinating with OEMs and distributors, preparing technical and commercial proposals, and supporting the sales team throughout the opportunity lifecycle.

Key Responsibilities

1. Requirement Analysis

* Understand customer requirements through meetings, RFQs, RFPs, tenders, BOQs, and technical discussions.

* Analyze technical specifications, scope of work, eligibility criteria, and compliance requirements.

* Convert business requirements into technically feasible IT solutions.

* Identify gaps, dependencies, and technical risks in proposed solutions.

2. Solution Design & Presales

* Design solutions across Servers, Storage, Networking, Data Center, Cloud, Cybersecurity, Backup, GPU/AI infrastructure, and related technologies.

* Prepare BOM/BOQ, solution architecture, technical specifications, and scope of work.

* Evaluate and compare multiple OEM technologies based on technical and commercial requirements.

* Develop solution proposals aligned with customer requirements and project objectives.

3. Tender & RFP Management

* Independently review and interpret government, PSU, BFSI, enterprise, and SI tenders/RFPs.

* Prepare technical compliance matrices and deviation statements.

* Prepare technical bids, presentations, methodology documents, and supporting documentation.

* Coordinate responses to pre-bid queries and technical clarifications.

* Ensure timely and accurate submission of technical documentation.

4. OEM & Distributor Coordination

* Coordinate with OEMs, distributors, and technology partners for:

* Product selection

* Technical specifications

* Project pricing

* Special pricing

* OEM authorization

* Compliance documentation

* Technical architecture

* Product availability

* Maintain strong working relationships with technology partners.

* Evaluate alternate OEMs and technologies to develop competitive solutions.

5. Customer Engagement

* Participate in customer meetings, technical presentations, workshops, and solution discussions.

* Conduct technical presentations and product demonstrations.

* Understand customer pain points and propose appropriate technology solutions.

* Provide technical support to the sales team during negotiations and opportunity closure.

6. Commercial Support

* Prepare solution costing and pricing inputs.

* Validate OEM/distributor quotations against BOM and project requirements.

* Support sales teams in preparing commercial proposals.

* Ensure accuracy of quantities, pricing, taxes, recurring charges, services, and margins.

* Identify commercially competitive solution alternatives.

7. Opportunity & Pipeline Support

* Work closely with the Sales/Business Development team from opportunity identification through closure.

* Track presales activities, proposal status, OEM responses, and submission timelines.

* Support multiple opportunities simultaneously while maintaining quality and deadlines.

* Maintain proper documentation for active opportunities.

8. Solution Handover

* Coordinate with project and implementation teams after order closure.

* Ensure complete handover of approved BOM, architecture, scope, specifications, and assumptions.

* Support technical clarifications during project execution whenever required.

Technology Areas

Strong working knowledge in the following areas is preferred:

* Enterprise Servers & Compute

* Storage & Backup

* Data Center Infrastructure

* Networking LAN/WAN, Routing & Switching

* SD-WAN

* Cybersecurity & Network Security

* Cloud Infrastructure

* Virtualization

* GPU / AI Infrastructure

* Enterprise IT Infrastructure

* CCTV & Surveillance Solutions

* SCADA / Industrial Networking

* ITSM / Managed Services

Required Skills

* 5+ years of experience in Presales / Solutioning / Technical Sales / System Integration.

* Strong understanding of enterprise IT infrastructure.

* Ability to independently analyze RFQs, RFPs, tenders, and BOQs.

* Strong technical documentation and proposal-writing skills.

* Excellent MS Excel and MS Word skills.

* Good presentation and customer-facing communication skills.

* Strong OEM and distributor coordination capabilities.

* Understanding of IT infrastructure costing and commercial proposals.

* Strong analytical and problem-solving abilities.

* Ability to manage multiple opportunities and strict submission timelines.

Qualifications

Education:

BE/B.Tech/B.Sc./Diploma in Computer Science, IT, Electronics & Telecommunication, or a related technical discipline.

Experience:

5+ years in Presales, Solution Design, Technical Sales, System Integration, or Enterprise IT Infrastructure.

Key Performance Indicators

* Timely submission of proposals and tenders.

* Accuracy of BOM/BOQ and technical specifications.

* Technical compliance and quality of proposals.

* OEM/distributor response and coordination.

* Number and value of opportunities supported.

* Technical contribution toward opportunity closure.

* Quality of customer presentations and solution discussions.

* Effective handover of won projects to implementation teams.