Presales Engineer

Organization and Background

Established in 1996, Esri India Technologies Pvt. Ltd. (Esri India), the market leader in geographic information system (GIS) software, location intelligence, and mapping solutions in India, helps customers unlock the maximum potential of their data to improve operational and business decisions. It has delivered pioneering enterprise GIS technology, powered by ArcGIS, to more than 6,500 organizations in government, private, academia, and non-profit sectors. The company also offers Indo ArcGIS, a unique GIS technology, solution products, and data offering suited for government organizations.

Esri India collaborates with a rich ecosystem of partner organizations to deliver GIS and location intelligence-based solutions. Headquartered in Noida (Delhi NCR), the company serves close to 1.5 million users nationwide and is distinguished by a diverse workforce, with women comprising more than 40% of its employees.

Website: www.esri.in

Role Overview: We are looking for an experienced Senior Presales professional with 4-7 Years of experience who can help us in growing our revenue and customer base in the Commercial Segment. Technical Consultant focus is responsible for leveraging Esri technologies and spatial analysis to help customers solve business problems and maximize the value of their geospatial investments.

Location - Mumbai/Noida

Core Roles and Responsibilities

• Engaging with clients, delivering tailored geospatial solutions, and ensuring successful adoption through strong analytical, technical, and communication skills.
• Analyze client business requirements and translate them into scalable, technology-driven solutions, including data architecture, geospatial workflows, and enterprise IT integrations.
• Provide guidance on data needs, solution design, and expected analytical outcomes.
• Interpret complex geospatial and business datasets using data analytics techniques, visualization tools, and spatial modelling, delivering actionable insights to support strategic decision-making.
• Provide consultative support to clients, ensuring effective utilization and adoption of ArcGIS platforms (ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise).
• Interpret and analyze geospatial and business data, delivering meaningful outputs to support decision-making.
• Act as a trusted advisor, managing customer relationships, handling queries, and ensuring high customer satisfaction.

Desired Skillset:

• Strong understanding of Geographic Information Systems (GIS) and Remote Sensing concepts, with the ability to apply them in real-world business and enterprise IT scenarios.
• Hands-on experience with product suite, including: ArcGIS ProArcGIS Online and/or ArcGIS EnterpriseProgramming language (e.g. Python / R / ArcPy)
• Proven ability to engage with customers, understand their business challenges, and translate them into effective Business geospatial-based solutions.
• Familiarity with data management, database systems, and cloud-based environments for statistical analytics and data processing.
• Strong communication and presentation skills, with the capability to articulate technical concepts clearly to both technical and business stakeholders.
• Strong analytical thinking and problem-solving skills to drive customer success and adoption of geospatial solutions.
• Demonstrated customer-handling and stakeholder management skills, ensuring high levels of customer satisfaction and retention.

Nice to Have

• Experience with Esri Model Builder for workflow automation and geoprocessing tasks.
• Hands-on 4- 7 years of experience in creating web applications using ArcGIS platforms (e.g., Web AppBuilder, Experience Builder).
• Proficiency in publishing and managing geospatial layers/services (from various data formats) on ArcGIS Online (AGOL) and/or ArcGIS Server/Enterprise.