Presales - Customer Outreach Executive

Roles & Responsibilities

• Be the first point of contact for prospective customers, creating a strong and lasting brand impression through confident outbound conversations
• Proactively reach out to potential customers, identify their aspirations, and convert enquiries into high-quality, sales-ready leads
• Deliver a consistently in calling experience by adhering to quality standards and best practices
• Collaborate with internal teams by ensuring accurate lead qualification and seamless handovers
• Stay updated on real estate and interior design trends to engage customers with relevant, informed conversations
• Consistently achieve and exceed performance targets across productivity, quality, efficiency, and sales outcomes
• Embrace a six-day work schedule with a strong sense of ownership and commitment to results

The Ideal Candidate

• 2+ years of experience in outbound calling
• Graduation preferred
• Strong sales orientation with the ability to work in a target-driven environment
• Excellent communication and interpersonal skills