Presales Associate

Job description

Greetings from KVC CONSULTANTS LTD.

We are hiring right now for------ International Pre-sales Product Support Profile

Location :- HYDERABAD

Job Description --

PROFILE -1 -- Biggest IT MNC - Hyderabad

Eligible:- Need Graduates

• Salary:- Rs 7 LPA
• 5 days working / Both way Cabs available
• Rotational Shifts
• Incentives /Performance Bonus
• Need Min 2 year of Experience

Roles and Responsibilities ---

- Handle inbound calls and chats from SMB/business customers in a professional and customer-focused manner.

- Understand customer requirements, identify business needs, and explore sales opportunities.

- Recommend and sell Microsoft commercial hardware and software solutions based on customer requirements.

- Handle customer queries, objections, and purchase-related concerns effectively.

- Drive sales conversion and close opportunities during the customer interaction wherever possible.

- Influence key decision-makers and build strong, trusted relationships with business customers.

- Maintain accurate customer and sales information using CRM/sales tools.

- Capture and share Voice of Customer and Voice of Business feedback to support process improvement.

- Achieve sales targets while maintaining high standards of customer satisfaction and business-customer experience.

- Stay updated on Microsoft products, Office, Excel, Outlook, hardware solutions, and key competitor offerings.

FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS-

or DM -- Pre-Sales Product Support @ City applied with resume

HR Alisha Fatima :- [phone removed]

HR ALISHA khan :- [phone removed]

HR Mampi:- [phone removed]

##KVC CONSULTANTS LTD##

##NO PLACEMENT CHARGES##

Role: OtherIndustry Type: BPM / BPODepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate