Pre-Sales Intern

Key Skills

• Good communication skills – English & Tamil preferred
• Good verbal and interpersonal communication
• Basic understanding of sales and customer handling
• Comfortable making calls and speaking with prospective customers
• Basic knowledge of MS Excel / Google Sheets
• Basic understanding of CRM systems and lead management
• Good follow-up and coordination skills
• Ability to understand customer requirements and communicate property details
• Basic knowledge of real estate is an advantage
• Willingness to learn real estate sales and pre-sales processes

Responsibilities

• Handle and follow up with incoming property enquiries and leads
• Make outbound calls to prospective customers and understand their requirements
• Qualify leads based on budget, location, configuration, timeline and other requirements
• Share relevant project details, specifications, amenities and offers with prospects
• Schedule and coordinate site visits with prospective customers
• Follow up with customers before and after scheduled site visits
• Coordinate with the sales team for lead handover and customer requirements
• Maintain accurate lead details and follow-up status in CRM / Google Sheets
• Update lead status, call outcomes and customer interactions regularly
• Reconnect with RNR (Ring No Response), follow-up and pending leads
• Assist the pre-sales team in maintaining daily call and follow-up reports
• Coordinate with marketing teams regarding campaign-generated leads and enquiries
• Support the sales team during events, property exhibitions and site activities
• Assist in preparing basic daily/weekly pre-sales reports
• Understand ongoing offers, project USPs and inventory to communicate effectively with customers
• Conduct basic follow-ups with customers who have shown interest in the projects
• Maintain professional communication and a positive customer experience throughout the pre-sales journey

Preferred Candidate

• Strong interest in Real Estate + Sales + Customer Engagement
• Energetic, confident and proactive
• Good communication and interpersonal skills
• Comfortable speaking with customers over the phone
• Strong follow-up and coordination skills
• Patient and customer-oriented approach
• Comfortable working in a target-oriented environment
• Willing to learn sales and pre-sales processes
• Basic computer and CRM knowledge
• Willing to travel locally for events/site activities, when required
• Immediate joiners preferred

Internship Details

Duration: 3–6 Months

Location: Chennai

Stipend: Provided

Free Meals: Provided

Immediate Joiners: Preferred