Pre-Sales Consultant-Managed Services

About Our Client: Our client is a leading IT System Integrator with a pan-India presence, serving over 15,000 enterprise and Fortune 500 clients across cybersecurity, cloud, and digital infrastructure solutions. They are backed by a global technology conglomerate operating across 60+ countries, bringing significant international scale and credibility to their India operations. This is an exceptional opportunity to be part of a well-established yet dynamically evolving technology organisation.

Designation: Pre-Sales Managed Services

Location: Bangalore

Experience: 8 to 12 Years

Qualification: Bachelor's Degree in Engineering, Computer Science, Information Technology, or related field

About the role: We are looking for a dynamic and customer-focused Pre-Sales Consultant Managed Services to support the sales team in designing, positioning, and proposing managed service solutions. The candidate will work closely with customers, sales teams, solution architects, and delivery teams to understand business requirements and develop effective managed service proposals across Infrastructure, Cloud, Security, Network, End User Computing and IT Operations.

Responsibilities:

1. Solution Design & Pre-Sales:

• Engage with customers to understand IT infrastructure and business requirements.
• Design Managed Services solutions covering:
• Data Center Operations
• Cloud Managed Services (Azure, AWS, GCP)
• Network Operations
• Security Operations
• End User Support Services
• NOC Services
• IT Service Desk
• Prepare Statements of Work (SOW), Scope Documents, Service Catalogs, and Solution Proposals.
• Conduct customer presentations, solution demonstrations, and technical discussions.

1. Proposal & Bid Management:

• Lead RFP/RFI/RFQ responses for Managed Services opportunities.
• Define service scope, SLAs, KPIs, governance models, and resource plans.
• Coordinate with technical, commercial, and operations teams for proposal submission.
• Develop effort estimates, pricing models, and cost optimization strategies.

1. Customer Engagement:

• Participate in customer meetings and requirement-gathering workshops.
• Conduct infrastructure assessments and service transition discussions.
• Present business value, ROI, and transformation roadmaps to customer stakeholders.

1. Sales Support:

• Support account managers and sales teams in opportunity qualification.
• Identify upsell and cross-sell opportunities within existing customer accounts.
• Assist in negotiation and solution clarification during deal closure.

1. Service Transition Support:

• Work with delivery teams during project handover and service onboarding.
• Ensure agreed SLAs, deliverables, and customer expectations are documented.

Required Skills & Experience

Technical Skills:

• Strong understanding of:
• Managed Infrastructure Services
• Cloud Platforms (Azure/AWS/GCP)
• Data Center Operations
• Network & Security Technologies
• ITIL Framework
• Service Management Tools

Commercial Skills:

• Experience in effort estimation and pricing models.
• Understanding of Managed Services contracts and SLAs.
• Experience preparing technical and commercial proposals.

Soft Skills:

• Excellent presentation and communication skills.
• Strong customer engagement and relationship management abilities.
• Analytical and problem-solving mindset.
• Ability to work with cross-functional teams.

Requirements:

• 8 - 12 years of experience in Pre-Sales, Solutioning, Managed Services or IT Infrastructure Services.
• ITIL Foundation Certification preferred.
• Cloud Certifications (Azure/AWS/GCP) preferred.

About Hireginie: Hireginie is a prominent talent search company specialising in connecting top talent with leading organisations. We are committed to excellence and offer customised recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.