Practice Development Coordinator

Location  - Mumbai

Potential absorption, basis performance into clinical or sales division.

Role expectations

In this role, you will

• Scanning of patients in the designated clinic.
• Complete adoption of iTero scanner Tools 
• Scanning 
• Analysing Scan 
• Simulation 
• Create and share scan report with clinic 
• Assist Invisalign Provider Orthodontist with Invisalign Consultation
• Assist Invisalign Provider Orthodontist with All Invisalign related procedures
• Usage of Align Digital Workflow from End to end
• Work timings (possible visits at 8 AM - 8 PM); 6 days working (Monday to Saturday)
• Instrument to be carried around (10Kgs)

Essential duties include but are not limited to the following:
Deliver Results

• Responsible for working with assigned accounts and team within the organization.
• Provide all appropriate reporting to Manager including feedback from customers on a Daily report
• Work closely with sales team  to develop a high-performance team in India.

Drive the Best Outcomes

• Acquire and maintain detailed knowledge of the company's product-iTero
• Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business
• Co-operation with co-colleagues through observation during co-travel, frequent feedback and the analysis of data
• Evaluate levels of customer, product and systems knowledge via in-field assessment
• Provide appropriate training and field coaching as required.
• Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling,
• Ensure professional dress code and attitude is maintained at all
• Keep abreast of what competitors are doing; and update Marketing Manager of market intelligence and pulses in the market.
• Be responsible for all quality updates records and customer product feedback for India market.
• Perform other duties as assigned

What we're looking for

In this role, you’ll need
Technical Qualifications

• The following skills are required: 
• Ability to effectively and systematically trouble-shoot and qualify issues. 
• Ability to simply and clearly discuss technical issues with non-technical end users including customers.
• A good understanding of and ability to troubleshoot MS Windows Operating Systems. 

Non-Technical Qualifications

• Must have good interpersonal skills and the ability to work cross-functionally.
• Ability to focus attention to detail.
• Ability to perform in a fast-paced, highly dynamic environment.
• Dynamic, optimistic, accurate, results oriented, hard-working, creative.
• Ability to work without constant supervision.
• Able to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).
• Ability to communicate effectively with people in all areas of a company is vital. Willing to reassess and reorganize when traditional solutions are not working. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills.

EDUCATION and/or EXPERIENCE

• Bachelor of Dental Surgery (Mandatory)
• 2+ years of clinical experience 

SKILLS REQUIRED: LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals in English
• Ability to actively perform both internal and external correspondence