Power Platform Support, Testing & Deployment Engineer

Job Summary

Location: Gurugram or Jammu, India

Company: RVS iGlobal

We are seeking a proactive and detail-oriented Power Platform Support, Testing & Deployment Engineer to join our growing technology team.

This role will focus on ensuring the stability, quality and successful delivery of Microsoft Power Platform solutions across both client and internal environments.

You will act as a key bridge between users, developers and project teams, providing application support, coordinating testing activities, managing deployments and helping to maintain high-quality Power Platform solutions.

The ideal candidate will have strong troubleshooting and problem-solving skills, with experience supporting business-critical applications built on the Microsoft Power Platform.

Responsibilities

• Provide 1st and 2nd line support for Power Apps, Power Automate and Power Pages solutions.
• Investigate, troubleshoot and resolve application incidents, defects and user-reported issues.
• Analyse root causes of recurring issues and work with development teams to implement permanent fixes.
• Monitor solution health, performance, integrations and automation processes.
• Maintain support documentation, knowledge base articles and troubleshooting guides.
• Liaise directly with business users and clients to manage support requests and expectations.
• Create and maintain test plans, test cases and test scripts for new and existing solutions.
• Coordinate and execute functional, regression, integration and user acceptance testing (UAT).
• Identify, log, track and verify defects through to resolution.
• Support development teams in validating fixes and enhancements prior to release.
• Ensure solutions meet business requirements and quality standards before deployment.
• Contribute to the continuous improvement of testing processes and quality assurance practices.
• Support the planning, coordination and execution of deployments across Development, Test, UAT and Production environments.
• Manage Power Platform solution packaging and deployment using established release processes.
• Validate deployed solutions and perform post-deployment verification activities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.