Portfolio Leader

Job Summary

Location: Bangalore (Hybrid)

Experience: 12+ Years

Role Overview

At iQuanti, we are transforming how digital marketing, analytics, customer experience, and creative services are delivered through AI, automation, and technology-enabled operating models.

We are looking for a Portfolio Leader - Client Delivery to lead a portfolio of strategic client engagements while driving the adoption of AI and technology across delivery teams. This role combines executive client leadership, operational excellence, and transformation leadership.

You will be responsible for delivering outstanding client outcomes, building high-performing teams, and partnering with Solutions, Product, and AI teams to embed innovative solutions into client engagements. As a senior leader, you will help shape the future of iQuanti's delivery model by creating scalable, efficient, and AI-powered ways of working.

Responsibilities

Client Portfolio Leadership

• Serve as the executive sponsor for a portfolio of client engagements, building trusted relationships with senior stakeholders.
• Drive strategic direction and business outcomes across marketing, analytics, experience, and creative engagements.
• Ensure portfolio health across delivery quality, client satisfaction, revenue retention, and growth.
• Lead governance, risk management, and executive reviews across the portfolio.

AI Transformation Leadership

• Define and drive the AI and technology transformation agenda across the portfolio.
• Partner with Solutions, Product, and AI teams to implement innovative solutions within client engagements.
• Champion AI-enabled workflows, automation, and scalable delivery practices that improve productivity, quality, and speed.
• Foster a culture of innovation and continuous improvement while driving adoption of new tools and operating models.

Business Operational Excellence

• Own portfolio PL, balancing growth, profitability, delivery quality, and CSAT.
• Drive operational excellence through standardization, automation, and technology-enabled delivery.
• Improve key business metrics including margin, utilization, Revenue/FTE, and delivery efficiency.

Talent Leadership

• Build, mentor, and scale high-performing global teams.
• Develop future-ready leaders and strengthen AI and digital capabilities across the organization.
• Foster a culture of accountability, learning, innovation, and client-centricity.

Success Metrics

• Revenue growth, retention, and portfolio profitability
• Client satisfaction and executive stakeholder trust
• Delivery quality, operational excellence, and portfolio health
• Productivity improvements enabled through AI and automation
• Adoption and impact of AI-powered solutions across client engagements
• Employee engagement, talent development, and retention

Requirements

• Proven experience leading large client portfolios with accountability for delivery, growth, and business outcomes.
• Strong executive presence with the ability to influence senior stakeholders and build trusted client relationships.
• Deep expertise in one or more areas including Performance Marketing, Analytics, Customer Experience Optimization, Creative Services, or Marketing Technology.
• Demonstrated experience driving technology, automation, or AI-led transformation initiatives.
• Track record of building and leading high-performing teams in a fast-paced, client-centric environment.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.