PMS & OTA Sales Executive

Job Title: PMS & OTA Sales Executive

Department: Sales & Business Development

Employment Type: Full-Time

Location: Jaipur

Experience: 1–3 Years

Salary: 15k -20k

Job Overview

We are looking for a dynamic and target-oriented PMS & OTA Sales Executive to generate business by promoting Hotel PMS, OTA management, channel management, and related hospitality technology solutions to hotels, resorts, and other hospitality businesses.

The candidate will be responsible for identifying potential clients, generating leads, conducting product demonstrations, managing sales calls, following up with prospects, and converting leads into customers.

Key Responsibilities

• Identify and generate leads from hotels, resorts, homestays, and other hospitality businesses.
• Promote and sell PMS Software, OTA Management, Channel Manager, Booking Engine, and related hotel technology solutions.
• Make outbound calls and conduct online/offline meetings with potential clients.
• Understand the client's business requirements and recommend suitable PMS/OTA solutions.
• Conduct product presentations and demonstrations for prospective clients.
• Follow up with leads through calls, WhatsApp, email, and meetings.
• Maintain and regularly update the sales pipeline and lead database.
• Negotiate pricing and commercial terms with clients within company guidelines.
• Convert qualified leads into successful sales and achieve monthly sales targets.
• Build and maintain strong relationships with hotel and resort owners, managers, and decision-makers.
• Coordinate with the implementation/operations team for successful client onboarding.
• Maintain regular follow-up with existing clients for renewals, upgrades, and additional services.
• Identify opportunities for upselling and cross-selling additional PMS and OTA solutions.
• Monitor market trends, competitor offerings, and hospitality technology requirements.
• Prepare daily, weekly, and monthly sales reports.
• Maintain accurate records of calls, meetings, follow-ups, conversions, and revenue.

Required Skills

• Excellent communication and negotiation skills.
• Strong sales and business development abilities.
• Good understanding of the hotel, resort, PMS, OTA, and hospitality industry.
• Ability to communicate with business owners and senior management.
• Good convincing and presentation skills.
• Target-oriented and self-motivated approach.
• Strong follow-up and lead-conversion skills.
• Basic knowledge of CRM, MS Excel, email, and WhatsApp Business.
• Ability to work independently as well as in a team.

Preferred Candidate

Candidates with experience in Hotel PMS Sales, OTA Sales, SaaS Sales, Hospitality Sales, Hotel Technology Sales, B2B Sales, or Business Development will be preferred.

Key Performance Indicators (KPIs)

• Monthly lead generation.
• Number of sales calls and client meetings.
• Product demonstrations conducted.
• Lead-to-customer conversion rate.
• Monthly sales/revenue achieved.
• New hotel/resort clients acquired.
• Customer retention and renewals.
• Upselling and cross-selling revenue.
• Follow-up and CRM data accuracy.