PMO

Job Title: PMO (IT / Software Delivery)

Role Overview

We need an experienced PMO Manager to lead our IT Project Management Office. You will define project delivery standards, manage resource capacity, and track key performance metrics across agile and hybrid software development lifecycles (SDLC).

Key Responsibilities

• Governance and Standards: Establish and enforce IT project management methodologies, standardizing how engineering and delivery teams initiate, plan, and execute projects.
• Portfolio & Resource Management: Oversee the IT project portfolio, prioritizing initiatives and managing cross-project resource allocation to prevent team burnout.
• Performance Monitoring: Track project health, budgets, and timelines using dashboards and KPIs (e.g., Earned Value, velocity metrics) via tools like Jira or Planview.
• Risk and Issue Management: Maintain portfolio-level RAID logs (Risks, Assumptions, Issues, Dependencies) and facilitate rapid escalation paths.
• Stakeholder Communication: Provide transparent progress reports and executive summaries to department heads and clients.
• Continuous Improvement: Conduct post-project retrospectives and maintain a centralized knowledge base for best practices.

Required Qualifications

• Education: Bachelors degree in Computer Science, Business Administration, or a related field.
• Experience: 5+ years in IT project management, with at least 2-3 years managing a PMO or leading software delivery programs.
• Certifications: PMP, PMI-ACP, Scrum Master (CSM), or PMO-CP preferred.
• Technical Skills:
• Deep familiarity with Agile, Scrum, and Waterfall frameworks.
• Proficiency in PPM and tracking tools (e.g., Jira, Confluence, MS Project, or Smartsheet).
• Strong financial acumen for IT budgeting and vendor cost tracking.
• Soft Skills: Exceptional leadership, conflict resolution, and executive-level communication abilities.