PM RPA

Key Responsibilities

• Manage end-to-end RPA/Intelligent Automation projects from initiation and planning through development, testing, deployment, and production support.
• Define project scope, objectives, milestones, timelines, deliverables, and success criteria.
• Lead and coordinate cross-functional teams including RPA Developers, Business Analysts, QA, SMEs, IT, and business stakeholders.
• Develop and maintain detailed project plans, schedules, resource plans, RAID logs, status reports, and project documentation.
• Manage project risks, issues, dependencies, assumptions, and change requests and ensure timely resolution.
• Track project progress against scope, schedule, budget, quality, and resource commitments.
• Conduct regular project status meetings, steering committee meetings, sprint reviews, and stakeholder discussions.
• Act as the primary point of contact between business stakeholders, technical teams, and leadership.
• Ensure effective communication of project status, risks, issues, dependencies, and key decisions to stakeholders.
• Manage resource allocation, workload, priorities, and project dependencies across multiple automation initiatives.
• Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives where applicable.
• Work closely with business teams to identify and prioritize suitable automation opportunities.
• Ensure adherence to RPA delivery methodologies, governance standards, security, compliance, and organizational processes.
• Monitor automation delivery metrics and project KPIs and provide regular management reporting.
• Support UAT, deployment, hypercare, production transition, and project closure activities.
• Identify opportunities for continuous improvement, process optimization, and increased automation benefits.
• Mentor and guide project team members and promote effective collaboration across distributed/remote teams.

Required Skills & Experience

• 10+ years of overall IT experience with significant experience in project/program management.
• Strong experience managing RPA / Robotic Process Automation / Intelligent Automation projects.
• Experience managing complex, enterprise-level technology projects involving multiple stakeholders and teams.
• Strong understanding of the RPA project lifecycle from process discovery through production deployment and support.
• Good understanding of one or more RPA platforms such as UiPath, Automation Anywhere, Blue Prism, or Power Automate.
• Strong project planning, scheduling, resource management, risk management, and delivery governance skills.
• Experience working with Agile/Scrum and/or Waterfall methodologies.
• Excellent stakeholder management and communication skills.
• Strong experience in project reporting, governance, documentation, and executive communication.
• Ability to manage multiple projects/workstreams simultaneously.
• Strong analytical, problem-solving, decision-making, and conflict-resolution skills.
• Experience working with geographically distributed/remote teams.

Good to Have

• PMP / PRINCE2 / Scrum Master or equivalent project management certification.
• RPA platform certification such as UiPath, Automation Anywhere, or Blue Prism.
• Experience working within an RPA/Intelligent Automation Center of Excellence (CoE).
• Experience with automation governance, KPI tracking, benefits realization, and continuous improvement.
• Exposure to AI/ML, Intelligent Automation, Process Mining, or GenAI initiatives.
• Experience in large enterprise/global delivery environments.