PLM Windchill Support Engineer 5-8 years

Role & responsibilities:

Job Description PLM Windchill Support Engineer

Position: PLM Windchill Support Engineer
Location: Hyderabad
Experience: 5+ Years

Job Summary

We are looking for a skilled PLM Windchill Support Engineer with hands-on experience in Windchill application support, user management, issue resolution, and PLM administration. The candidate should be capable of providing L2/L3 support and collaborating with business and technical teams.

Mandatory Skills

• PTC Windchill
• PLM Support & Administration
• Windchill PDMLink
• User & Access Management
• Incident and Problem Management
• Change Management
• Workflow Support
• SQL Database Knowledge
• Windows/Linux Environment

Key Responsibilities

• Provide L2/L3 support for Windchill PLM applications.
• Troubleshoot and resolve Windchill-related issues.
• Monitor system performance and application health.
• Manage user accounts, roles, and permissions.
• Support workflow, change management, and product data management processes.
• Coordinate with development and infrastructure teams.
• Perform root cause analysis and implement fixes.
• Prepare support documentation and knowledge articles.