Platform Engineer

Experience: Senior-level experience in Oracle DBA, PL/SQL, and production support
Platform: FIS Relius Administration
Cloud: Oracle Cloud Infrastructure (OCI)
Database: Oracle 12c / 19c

We are looking for an experienced Platform Engineer - Relius / Oracle to take end-to-end ownership of the FIS Relius Administration platform and its underlying Oracle database environment hosted on Oracle Cloud Infrastructure (OCI).

This role combines Oracle database administration, PL/SQL development, release management, application support, and production troubleshooting. The ideal candidate will act as a bridge between development and production, ensuring that database changes, releases, and corrective scripts are reviewed, tested, and deployed safely.

The candidate should have strong hands-on Oracle DBA experience, the ability to debug complex legacy systems, and experience supporting production applications in regulated financial environments.

• Manage and maintain Relius environments across Development, UAT, and Production.

• Handle Relius upgrades, service packs, environment refreshes, configuration changes, and capacity management.

• Monitor database storage, tablespaces, audit logs, and platform health.

• Manage FIS support tickets and coordinate with external vendors and internal infrastructure teams.

• Perform application and web-tier health checks, service restarts, and deployment-related validations.

• Administer and maintain Oracle 12c/19c databases in production environments.

• Perform Oracle database patching, upgrades, backup, recovery, and environment refresh activities.

• Manage database performance tuning, query optimization, long-running SQL, and stored procedure performance.

• Monitor database capacity, storage utilization, availability, and operational health.

• Manage database access, user provisioning, privileges, access reviews, and revocation.

• Support Oracle database operations on OCI; AWS or Azure database operations experience is also acceptable.

• Develop, review, troubleshoot, and maintain PL/SQL scripts, stored procedures, functions, packages, and triggers.

• Review SQL/PL/SQL scripts developed by application teams before deployment to UAT and Production.

• Develop safe corrective scripts for production data issues and application integrations.

• Analyze legacy database schemas and troubleshoot data inconsistencies.

• Ensure database changes follow established coding standards, testing procedures, audit requirements, and change-control policies.

• Execute scheduled releases, application updates, database deployments, and emergency hotfixes.

• Validate deployment readiness, database scripts, dependencies, and rollback procedures.

• Coordinate with development, QA, infrastructure, and database service providers.

• Maintain deployment records, change documentation, and release updates in Jira.

• Improve deployment processes to ensure repeatability, reliability, and auditability.

• Act as the primary escalation point for Relius/Oracle production incidents.

• Investigate transaction-processing failures, report and statement generation issues, data anomalies, and inbound/outbound file-feed failures.

• Perform root-cause analysis across application and database layers.

• Diagnose complex production issues using SQL queries, logs, database monitoring, and application-level troubleshooting.

• Implement corrective actions while protecting data integrity and minimizing production risk.

• Provide timely incident updates and coordinate resolution with vendors and technical teams.

• Support Oracle data extraction, replication, and integration with downstream systems and data lakes.

• Work with Change Data Capture (CDC) and replication technologies where applicable.

• Monitor database and application health, server/event logs, alerts, and operational metrics.

• Support integrations with custodians, financial advisors, and other external systems.

• Use AI-assisted development and troubleshooting tools as part of daily engineering activities.

• Strong, hands-on Oracle DBA experience with Oracle 12c/19c in production environments.

• Expertise in Oracle database patching, backup and recovery, database refreshes, performance tuning, and capacity management.

• Strong PL/SQL development and debugging skills, including stored procedures, packages, functions, and corrective scripts.

• Experience troubleshooting legacy applications and complex database schemas.

• Experience handling production incidents, root-cause analysis, release deployments, and change management.

• Experience working with cloud-hosted databases; OCI is strongly preferred, with AWS or Azure database operations also considered.

• Ability to review database scripts and execute controlled changes against critical production data.

• Strong written and verbal communication skills, including incident reporting, vendor coordination, and cross-team collaboration.

• Practical, regular use of AI-assisted development tools.

• Hands-on experience with FIS Relius Administration, including its database schema, service packs, and environment management.

• Experience in retirement administration, recordkeeping, banking, financial services, or other regulated environments.

• Knowledge of retirement plan and participant data, contributions, distributions, loans, and financial transactions.

• Familiarity with Microsoft SQL Server.

• Experience with CDC, database replication, and data lake integration using Databricks or similar platforms.

• Experience with database migration, modernization, and re-platforming initiatives.