{"@context":"https://schema.org","@type":"JobPosting","title":"Phone Banking Executive","description":"

Role & responsibilities

Answer inbound calls and assist customers with their Queries/Request/Complains.

Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Skills Required:
Excellent verbal communication skills
Ability to comprehend, capture as well as interpret basic customer information
Strong customer service focus
Knowledge of Banking / Credit cards preferred.

Work Timings: Open to work in shifts male 24*7 / rotational offs (For Female shift window will be 6:30 am to 8:30 pm).

Languages Required: Excellent English + Hindi (compulsory).

Candidates need to be proficient in language capabilities and need to clear the written aptitude exam scoring 40 out of 50.

Education: Graduates (Any stream).

","datePosted":"2026-06-23T00:00:00.000Z","validThrough":"2026-08-22T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4240059"},"url":"https://myjobb.ai/jobs/phone-banking-executive/4240059","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Indusind Bank","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/218336.gif","sameAs":"https://www.indusind.bank.in/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":300000,"maxValue":550000,"unitText":"YEAR"}}}