Pharmacy Manager

Job Description
Pharmacy Manager
Location: Bangalore, India
Reports to: Clinic Manager/Clinical Director
Contract: Full-Time
Salary: Competitive

About CARE ADHD
CARE ADHD is a UK-based healthcare provider specialising in ADHD and neurodevelopmental services. As part of our expansion into India, we are establishing a specialist ADHD clinic and pharmacy service in Bangalore.
We are seeking an experienced Pharmacy Manager to lead the development, operation and governance of our pharmacy service, ensuring safe, compliant and patient-centred medication management.

Purpose of the Role
The Pharmacy Manager will be responsible for establishing and managing the pharmacy function, ensuring compliance with all applicable regulatory requirements whilst supporting the safe prescribing, supply and monitoring of ADHD medications.
The role will work closely with psychiatrists, nurses, operational teams and leadership colleagues in both India and the UK to develop a high-quality pharmacy service that supports future growth.

Key Responsibilities
Pharmacy Operations

• Lead the day-to-day operation of the pharmacy service.
• Develop pharmacy processes, procedures and controls.
• Ensure safe storage, dispensing and supply of medications.
• Monitor stock levels and manage procurement activities.
• Manage relationships with pharmaceutical suppliers and distributors.

Regulatory Compliance

• Ensure compliance with Drugs and Cosmetics Act requirements and other applicable pharmacy regulations.
• Support pharmacy licensing and inspections.
• Maintain required records, registers and documentation.
• Ensure compliance with controlled drug requirements where applicable.
• Monitor regulatory developments and advise on implications for the business.

Clinical Governance & Medication Safety

• Promote safe and effective use of ADHD medications.
• Support prescribing governance and medication management processes.
• Investigate medication incidents, errors and complaints.
• Implement learning and improvement actions arising from incidents.
• Support audits and quality improvement activities.
• Contribute to clinical governance and patient safety reporting.

Clinical & Patient Support

• Provide pharmacy expertise to clinicians and operational teams.
• Support medication titration and monitoring processes.
• Develop patient information materials and medication guidance.
• Respond to medication-related queries from patients and colleagues.
• Support continuity of care between clinicians and pharmacy services.

Service Development

• Support development of new pharmacy services and medication pathways.
• Contribute to service design and operational planning.
• Help identify opportunities to improve patient experience and outcomes.

Leadership & Stakeholder Management

• Build and lead the pharmacy team as services expand.
• Develop relationships with regulators, suppliers and healthcare partners.
• Work collaboratively with clinicians, operations and governance teams.

Person Specification
Essential

• Registered Pharmacist with relevant regulatory authority.
• Experience managing pharmacy operations.
• Strong knowledge of pharmacy regulation and medicines management.
• Understanding of clinical governance and medication safety.
• Excellent organisational and communication skills.
• Ability to work independently and manage competing priorities.

Desirable

• Experience within mental health, neurodevelopmental or specialist healthcare services.
• Experience establishing or developing pharmacy services.
• Experience managing controlled drugs and regulated medications.
• Experience supporting audits, inspections and accreditation processes.
• Interest in quality improvement and service development.

Personal Qualities
We are looking for someone who is:

• Patient-focused.
• Safety-conscious.
• Proactive and solutions-focused.
• Detail-oriented and highly organised.
• Collaborative and approachable.
• Comfortable working in a growing and evolving organisation.
• Passionate about improving access to ADHD and neurodevelopmental care.

Success Measures
During the first 12 months the postholder will:

• Successfully establish and maintain a compliant pharmacy service.
• Achieve all required licensing and regulatory requirements.
• Implement safe medication management and governance processes.
• Develop effective relationships with clinicians, suppliers and regulators.
• Support safe and timely access to ADHD medications.
• Contribute to CARE ADHD's wider quality, governance and growth objectives.

Why Join Us?
This is a unique opportunity to build a specialist pharmacy service from the ground up as part of an ambitious international healthcare organisation. The successful candidate will play a key role in improving access to ADHD treatment in India whilst helping shape pharmacy services for future expansion.