Pharmacist

Role Purpose

Ensure safe, accurate dispensing and strong inventory discipline while delivering a premium, patient-friendly pharmacy experience within a digitally enabled clinic environment.

Experience & Qualifications

• B. Pharm / D. Pharm with valid state registration (mandatory). • 26 years in retail or hospital pharmacy preferred. • Experience in structured, process-driven environments is an advantage.

Core Skills • High attention to detail and ethical practice • Strong knowledge of drug interactions and dosage norms • Patient-friendly communication • Inventory planning and vendor coordination discipline • Comfort with digital billing and inventory management systems

Core Responsibilities

• Safe & Accurate Dispensing • Dispense medicines strictly as per prescription with mandatory double-check for look-alike/sound-alike (LASA) drugs. • Review prescriptions for dosage accuracy, duplication, and interaction red flags. • Escalate clinical concerns to the prescribing doctor before dispensing. • Ensure zero compromise on dispensing accuracy.

• Inventory & Stock Management • Maintain optimal stock levels for fast-moving and essential SKUs. • Monitor expiry dates and implement FEFO (First Expiry, First Out) discipline. • Plan reorders to prevent stock-outs while minimizing overstock. • Conduct daily stock reconciliation and variance checks.

• Compliance & Storage Controls • Ensure adherence to statutory requirements (billing, invoices, schedule drugs handling). • Maintain proper storage conditions, including temperature monitoring for coldchain products. • Always keep pharmacy documentation audit-ready

• Patient Counselling & Service • Provide clear guidance on dosage, timing, storage, and adherence. • Explain potential side effects where appropriate. • Support patients with substitution guidance (where policy permits). • Maintain a professional, courteous patient interaction at all times.

• Returns & Expiry Management • Track near-expiry inventory and coordinate timely liquidation or vendor returns. • Manage damaged/returned medicines as per SOP. • Ensure zero expired products are dispensed.

KPIs

• Zero dispensing errors • Stock-out rate for top SKUs within defined threshold • Inventory variance/shrinkage within tolerance limits • Zero expiry or cold-chain compliance incidents • Positive patient feedback on counselling experience.