Pharmacist

Only Apply if you have Registration from Delhi

Qualification: B.Pharm / M.Pharm
Experience: 0-3 Years
Employment Type: Full-Time

About the Role

We are looking for a B.Pharm graduate to join our team in Delhi. The candidate will be responsible for handling customer/patient queries, providing product-related information, coordinating with internal teams, and ensuring a smooth customer experience.

Key Responsibilities

• Handle patient/customer queries through calls, WhatsApp, and other communication channels.

• Provide accurate information related to medicines, products, and treatment plans within the defined scope.

• Coordinate with doctors, pharmacists, and internal teams whenever required.

• Maintain accurate records and update CRM/customer information.

• Follow up with customers/patients and ensure timely resolution of queries.

• Support sales and conversion activities while maintaining service quality.

• Ensure compliance with company SOPs and pharmacy-related guidelines.

• Maintain confidentiality of patient/customer information.

Requirements

• B.Pharm / M.Pharm qualification is mandatory.

• Freshers can apply; relevant experience will be an added advantage.

• Good communication and interpersonal skills.

• Basic knowledge of medicines, pharmacy, and healthcare products.

• Comfortable working with CRM/software and basic computer applications.

• Customer-focused and willing to work in a target-oriented environment.

Skills

• Good verbal and written communication

• Customer handling

• Healthcare/product knowledge

• Problem-solving ability

• CRM computer proficiency

• Team collaboration

Salary: As per experience and company standards
Location: Prashant Vihar, Rohini, Delhi